Standard Cancellation and Refund Policy - Invalid until further notice

Deposits are required within 7 days of your reservation and final payment is due 60 days before launch.

We begin planning and preparing our trips far in advance of launch day.  As such our cancellation policy applies in all instances, regardless of why or when you have need to cancel your trip, including but not limited to: weather, natural disasters, terrorism, civil unrest or personal emergencies. Additionally there is no refund for arriving to the trip late or leaving the trip early.

Please note that regardless of the reason or the party determining cancellation – Apakoa Rivers is not responsible for any fees related to travel issues (cancellation, delays, change fees, etc.) associated with pre or post trip lodging, flights, rentals, or other expenses.

It is highly unlikely, but we reserve the right to cancel a trip up to 30 days prior to departure – in this case you will receive a full refund of all funds.

We strongly suggest trip insurance and medical evacuation insurance to protect you against unexpected expenses.

 

Our cancellation and refund policy is as follows:

In the unlikely event that a trip is cancelled by Apakoa Rivers - all funds will be refunded OR all funds issued to travel funds account for use on a future trip in the same season, 2020, or the following season, 2021.


If cancellation 91 days or greater prior to trip - all funds refunded less $50 processing charge per person OR all funds issued to a travel funds account for use on a future trip in the same season, 2020 or the following season, 2021.


If cancellation between 61 and 90 days prior to trip - all funds refunded less $100 processing charge per person OR all funds issued to a travel funds account for use on a future trip in the same season, 2020 or the following season, 2021.


If cancellation 60 days or less prior to trip - all funds forfeited.

 

 

 

 

COVID-19 amended Cancellation and Refund Policyvalid for ALL 2020 bookings

Deposits are required within 7 days of your reservation and final payment is due 30 days before launch.

We begin planning and preparing our trips far in advance of launch day.  As such our cancellation policy applies in all instances, regardless of why or when you have need to cancel your trip, including but not limited to: weather, natural disasters, terrorism, civil unrest or personal emergencies. Additionally there is no refund for arriving to the trip late or leaving the trip early.

Please note that regardless of the reason or the party determining cancelation – Apakoa Rivers is not responsible for any fees related to travel issues (cancelation, delays, change fees, etc.) associated with pre or post trip lodging, flights, rentals, or other expenses.

If we have the need to cancel a trip we will make the determination a minimum of 30 days prior to departure – in this case you will receive a full refund of all funds.

As always, we strongly recommend trip insurance and medical evacuation insurance to protect you against unexpected expenses.  Please check with trip insurance/medical evacuation companies to ensure that you would be protected due to changes necessitated by COVID-19.

 

Our current cancellation and refund policy is as follows:

In the event that a trip is cancelled by Apakoa Rivers -  all funds will be refunded OR all funds issued to travel funds account for use on a future trip in the same season, 2020 ( on a space available basis), or the following two seasons, 2021 or 2022. If you opt for your funds be transferred to a travel funds account, you be credited an additional 10% of your total funds to used towards a future trip through 2022. 


If cancellation 60 days or greater prior to trip - all funds refunded less $25 processing charge per person OR all funds issued to a travel funds account for use on a future trip in the same season 2020 or following two seasons, 2021 or 2022.


If cancellation between 31 and 59 days prior to trip - all funds refunded less $50 processing charge per person OR all funds issued to a travel funds account for use on a future trip in the same season 2020 or following two seasons, 2021 or 2022


If cancellation 30 days or less prior to trip – all funds issued to travel funds account for future trip in the same season, 2020, or the two following seasons 2021 or 2022.

Apakoa Rivers LLC

1327 H Street, Salida, CO 81201

800-648-0628

adventure@apakoa.com

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